Shipping is FREE on all orders to customers within the United States. To learn more about our shipping process, read below.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
As soon as we receive your order we automatically check to confirm that all products within it are in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorization and reach out to you via email to see if alternate arrangements can be made.
If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.
If your order is in stock and we process the charges to your credit card, it will ship within three business days from the date of your order.
We will send you a shipping confirmation to the email address you provided when checking out within 24 hours of your order leaving the warehouse.
If you do not receive a shipping confirmation from us within four business days of your order, feel free to follow up with us at email@example.com.
Please be aware that our products are made specifically for the United States market. This means that they require a 120V electrical system to function correctly.
Our products have generally not been certified for use with other countries electrical safety standards, but all of our products are certified to United States standards.
We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions, we will provide an up to date shipping price quote for you upon request.
If you are happy with our shipping quote, we will prepare an order and payment through our ultra secure online payment gateway.
Please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.
If you do accept delivery, you are required to immediately take photos of the damaged packaging or products inside the packaging. Please send these photos to firstname.lastname@example.org, then visit our Returns page to learn how to lodge your return claim online.